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SAP Knowledge Base Article - PreviewSymptom
You have seen inconsistencies in the answers to questions asked in Intelligent Q&A. At times the answers are complete and contain referenced data. However, there are also times that the generated answer doesn’t contain expected information from a direct data source.
Even when a direct data source is available, the content of that source isn’t always reflected in the output. Understanding document grounding can help produce better outputs.
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Environment
- CX AI Toolkit
Product
SAP CX AI Toolkit all versions
Keywords
Intelligent Q&A, AI Toolkit, AI , KBA , CEC-AIT , SAP CX AI Toolkit , Problem
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