3623849 - New Learning Experience: Category sorting logic under Browse by Category (Chinese and Japanese locales)

When a Learning user is using Chinese or Japanese locales, the sorting of the Category names under Browse by Category does not seem to follow any logical ordering.

Normally we sort them alphabetically for other locales (based on Category description value).

SAP SuccessFactors Learning

1. Go to your Learning page utilizing e.g. English locale
2. Select Browse by Categories
3. See that the Category names are ordered alphabetically
4. Switch your language in BIZX to e.g. Japanese, Traditional/Simplified Chinese
5. Navigate back to Learning
6. Select Browse by Categories
7. Notice that the Category names are ordered randomly and there is no visible logic in the sorting

Japanese and Chinese characters are converted into Unicode values to determine the sorting

According to a confirmation from Product Management, Category names in Chinese/Japanese locales are sorted based on the following:

1. System is encoding the Chinese/Japanese characters first and taking the Unicode corresponding value of them
2. Then the application is determining the order based on those Unicode values

As this is the only method in the current system design how the application could logically order them when it comes to these type of characters, the ordering method is hardcoded for it.

We understand if this might not be considered by some of our Customers a user friendly approach, therefore we encourage you to vote on the following Enhancement Request on our Influence portal:

Influence request 346473 - Allow Custom Sorting of Library Categories 

unicode, categories, category names, browse by category, chinese, japanese, simplified, traditional, characters, ordering, order, sorting, sort , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , How To