SAP Knowledge Base Article - Preview

3623971 - Files Opened From Related attachments Monitor Show Blank Page

Symptom

  • In Related attachment monitor does not open the attachments for past days.
  • The user can open only PDF generated today.
  • If you try to open a file with Creation Date less than today, the file cannot be opened. 
  • Instead of opening the file, the system is showing a blank page.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

related attachments monitor, PDF opening issue, blank page, creation date, file access issue, SAP Cloud for Customer, attachment monitor, document access problem, PDF retention policy, regenerate PDF , KBA , LOD-CRM-BF-ATT , Attachments , Problem

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