SAP Knowledge Base Article - Preview

3624417 - Admin Users with Custom Roles Missing "Configure Detail View" Option in organization Workspace in SAP SuccessFactors Incentive Management

Symptom

  • Admin users with custom roles report that the “Configure Detail View” option is missing in the organisation Workspace.
  • Several Admin users cannot access this feature despite having system access.
  • The issue is inconsistent and linked to missing or incorrect permissions in their assigned roles. 


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Environment

SAP SuccessFactors Sales Performance Management

  • Incentive Management
  • Incentive Management on Hyperscalers
  • Incentive Management on Legacy Oracle
  • Incentive Management on Legacy Hana

Product

SAP Incentive Management all versions

Keywords

Administrator role, Configure Detail View, SAP Commissions, System Preferences, role-based access, missing UI option, Participant Workspace, user permissions, custom roles, SAP access control, admin user issue, detail view not visible, SAP KBA, hardcoded role, investigation, SAP Influence and Adopt  , KBA , CEC-SAL-COM , Incentive Management , CEC-SAL-COM-TITAN , SPM Titan Ref Architecture and Migration Incentive Mgmt , How To

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