3624560 - Completion Date discrepancy under View Details/View Object Details in the Admin side.

Some items will display the "Completion Date" as the same "Initial Access" date, but others will have the "Completion Date" the same as the "Complete as of".

SAP SuccessFactors Learning

1. Navigate to the admin side
2. Select a user
3. Check its Completed Items (Online Courses)
4. It may be noticed that the Completion Date will be the same as:
   1. Initial Access. OR;
   2. Complete as of.

This is expected behavior.

• For the case where the completion date is the same as the initial access, the reason is that the content object was configured to complete on launch. This results in the user getting completion to the object and the item at the same time.
• For the other item where the completion date is the same as the "Complete as of" time, the content object was not configured to complete on launch, meaning the completion takes place when the user finishes the module.

This is currently working as expected. In case this is desired to change the system behavior, we recommend that an enhancement request is created as per the SAP Note below.

https://me.sap.com/notes/2090228/E

completion date, initial access, timestamp, complete content on launch, aicc, launch, method, timestamp, discrepancy, course completion, content object configuration , KBA , LOD-SF-LMS-ITE , Items , How To