SAP Knowledge Base Article - Public

3624578 - Migration of Outlook/Teams integration to Work tech Config Page Pre-Check in Preview instances - Recruiting Management

Symptom

This articles details about the Prerequisites actions that are necessary to proceed with migration of Outlook/Teams integration to Work tech Config Page

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

SAP SuccessFactors Recruiting Management

Cause

The "Set up Interview Scheduling Outlook Integration" page will reach end of maintenance and will be deleted on November 14, 2025.

Engineering team will run the migration scripts in Preview instances - the script will seamlessly transfer the configuration from the existing page to the Work Tech page.

Resolution

If the customer is currently using the "Set up Interview Scheduling Outlook Integration" page, then make sure successful connection is established in this page. 

This can be verified by clicking the "Verify" button in this page and confirming that the green success message appears.

The connection will not be established properly if there are any missing/incorrect values entered in this page. 

You can review the Guide to ensure the successful connection is established

Note: Microsoft has officially sunset the Basic Authentication, this means that it's no longer possible to use the Exchange Web Server option, Currently, the only option supported to integrate Interview Scheduling with Outlook is to connect with Microsoft 365 accounts with Modern Authentication or via Work Tech page.

See Also

3542746 - Migration of Interview Scheduling using Microsoft Outlook Integration to Work Tech - Recruiting Management - SAP for Me

Migration of Interview Scheduling using Microsoft Outlook Integration to Work Tech | SAP Help Portal

Keywords

RBAC, Migration, Work Tech, Outlook Integration, Work Tech Migration, Set up Interview Scheduling Outlook Integration, migration script  , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , How To

Product

SAP SuccessFactors Recruiting all versions