SAP Knowledge Base Article - Public

3624588 - Unable to set Creation Date when importing an object via Data Import and Export Tool

Symptom

When importing any object via the Data Import and Export tool, the Creation Date is always set to the date of import, rather than the date the object was created in the source system.

Environment

SAP Sales Cloud Version 2

Cause

Due to a limitation in the system, the Creation Date will always be set to the date of import when using the Data Import and Export tool.

Resolution

This is the expected behaviour of the system. 

If the source of the object is Sales Cloud V1, the Data Transfer Tool can be used instead.  Here, the original Creation Date will be maintained when imported.

See Also

SAP Cloud for Customer Transition Guide

Keywords

data import and export, creation date, import creation date , KBA , CEC-CRM-IMX , Data Import/Export for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0