SAP Knowledge Base Article - Public

3624643 - incorrect behavior of product description tooltip in sales cloud cpq

Symptom

Selected popup does not correspond to the product which triggered it when scrolling through product section.

Environment

SAP CPQ

Reproducing the Issue

  1. Open a quote
  2. Add many items as needed to allow scrolling on product section
  3. Open "i" button at the side of product, popup with description will appear
  4. If you scroll, the popup will follow the scrolling.

Cause

Popovers do not follow their trigger elements when scrolling, which is consistent behavior across all tables in application.

Resolution

This is a limitation on the application.

Keywords

Popup, Description, Product, Quote, CPQ, UI , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed

Product

SAP CPQ all versions