SAP Knowledge Base Article - Public

3624646 - Which step will pre-screening questions display in Reimagined Candidate Experience? - Recruiting Management

Symptom

  • When using pre-screening questions in Job Requisition, in old interface, the questions appear after job application fields. In the Reimagined Candidate Experience interface, where will the questions display?
  • When using instruction field to display a custom header above pre-screening questions in the old interface, where will this instruction field display in Reimagined Candidate Experience interface?

Old Interface (Job Application)

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Resolution

In Reimagined Candidate Experience, pre-screening questions will display under "Additional Information" section in the current design, along with any additional attachments or supplementary background elements.

In contrast, the "Job Specific Information" section will contain fields defined in the Job Application Template for that purpose. This includes the instruction fields. There is no configuration to associate the instruction field with pre-screening questions in the template. That said, in the current design, the fields will display in separate sections:

  • instruction field that's being used as custom header will display under Job Application Fields step
  • pre-screening questions will display under Additional Information step

When enabling Reimagined Candidate Experience, the recommendation would be to remove the instructions field (custom header) from the Job Application Template.

You may also raise this as an enhancement idea through Customer Influence tool. Kindly see the KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products detailing how this process works.

See Also

3598188 - Reimagined Candidate Experience - Recruiting Management
2090228 - How to Submit Ideas for SAP SuccessFactors Products

Keywords

pre-screening questions, reimagined candidate experience, job-specific information, application fields, additional information , KBA , LOD-SF-RCM-CAN-CX , Candidate eXperience redesigned , Problem

Product

SAP SuccessFactors Recruiting all versions