3624650 - Embedded analytics Configuration screen loads indefinitely while accessing user settings tab in SAP Incentive Management

• Issue accessing the User Settings tab in the EA Configuration module.
• When navigating to the tab, it continues to load indefinitely, and users are unable to search for any users.

• SAP Sales Performance Management
• Incentive Management on Hyperscalers
• Incentive Management on Legacy HANA
• Embedded Analytics
• IAS

embedded analytics, user access issue, infinite loading, EA configuration, IAS, user group assignments, troubleshooting, incentive management, administrator settings, identity authentication service, configuration module, user settings tab, embedded analytics troubleshooting, access permissions, admin user  , KBA , CEC-SAL-EA , Embedded Analytics , CEC-SAL-COM , Incentive Management , CEC-SAL-COM-TITAN , SPM Titan Ref Architecture and Migration Incentive Mgmt , CEC-SAL-EA-TITAN , SPM Titan Ref Architecture and Migration Embedded Analytics , Problem