SAP Knowledge Base Article - Preview

3624799 - 'The PDF file could not be loaded' error in Display Correspondence History app

Symptom

  • In the Display Correspondence History app, when logged into SAP and attempting to view invoices, the error message "The PDF file could not be loaded" is received.


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

pdf file, display correspondence app, chrome, error message, sap, invoices, browser cache, cookies, workaround, public cloud , KBA , FI-AR-AR-CR-2CL , Correspondence (Public Cloud) , Problem

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