SAP Knowledge Base Article - Public

3624900 - Application Error When hiring/adding a new Employee

Symptom

When hiring a new user/employee and click on submit in the hire screen, an application error occurs:

"java.lang.IllegalStateException: com.successfactors.personandemployment.api.servicelayer.exception.ServiceLayerException: Could not retrieve element model without RBP for element: WF_CONFIG Country code:  Data model available: true"

Environment

SAP SuccessFactors Employee Central

Cause

Due to incorrect SET statement configuration in the rule which sets the workflow

Resolution

  • Please look for an onsave rule which sets the workflow by taking rule trace.
  • Verify whether SET statement of the rule is correct ie  SET "Employee Information.Workflow Information" is equal to value XXX"(correct configuration) instead of "Employee Information.Workflow Information.Workflow ID" is equal to Value XXX" which results in error.

See Also

2257064 - Employee Central - Business Rule Execution Log

Keywords

Application Error When hiring,application, error,adding a New User, employee, hire, hiring, workflow, WF_CONFIG, WFCONFIG,wfconfig,"java.lang.IllegalStateException: com.successfactors.personandemployment.api.servicelayer.exception.ServiceLayerException: Could not retrieve element model without RBP for element: WF_CONFIG Country code:  Data model available: true", SET, Statement, rule error, rule execution, business rule , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-HIR-NEW , Add New Employee Wizard , How To

Product

SAP SuccessFactors Employee Central all versions