Symptom
When hiring a new user/employee and click on submit in the hire screen, an application error occurs:
"java.lang.IllegalStateException: com.successfactors.personandemployment.api.servicelayer.exception.ServiceLayerException: Could not retrieve element model without RBP for element: WF_CONFIG Country code: Data model available: true"
Environment
SAP SuccessFactors Employee Central
Cause
Due to incorrect SET statement configuration in the rule which sets the workflow
Resolution
- Please look for an onsave rule which sets the workflow by taking rule trace.
- Verify whether SET statement of the rule is correct ie SET "Employee Information.Workflow Information" is equal to value XXX"(correct configuration) instead of "Employee Information.Workflow Information.Workflow ID" is equal to Value XXX" which results in error.
See Also
Keywords
Application Error When hiring,application, error,adding a New User, employee, hire, hiring, workflow, WF_CONFIG, WFCONFIG,wfconfig,"java.lang.IllegalStateException: com.successfactors.personandemployment.api.servicelayer.exception.ServiceLayerException: Could not retrieve element model without RBP for element: WF_CONFIG Country code: Data model available: true", SET, Statement, rule error, rule execution, business rule , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-HIR-NEW , Add New Employee Wizard , How To