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SAP Knowledge Base Article - PreviewSymptom
When attempting to create a Service Call by leaving the Business Partner (Customer) field blank, the system enforces it as a mandatory field. This behavior contradicts the documentation, which states that the Business Partner field in the ServiceCall entity is optional.
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Environment
SAP Field Service Management
Product
SAP Field Service Management 1.0
Keywords
web app, missing, field, error, message, required, Customer Data, UI Configuration
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