3625074 - Error message "Enter country/region key" in Clear Outgoing Payments app - SAP S/4HANA Cloud Public Edition

Error message 'Enter country/region key' occurs in Clear Outgoing Payments app while trying to clear outgoing payment with invoice. 

SAP S/4HANA Cloud Public Edition

1. Open Clear Outgoing Payments app.
2. Select Company Code and Supplier.
3. Move Journal Entry as Item to be Cleared.
4. Simulate the clearing process.
5. Error message "Enter country/region key" appears.

QR-IBAN and QR Reference number is maintained in supplier line item of the invoice via app Manage Journal Entries (old version), but Country/Region field remains empty. App Clear Outgoing Payments expects field Country/region filled. During the clearing this causing conflict and the error.

Via Manage Journal Entries (new version) it is not possible to edit the Country/Region field, only to delete it. When the QR-IBAN is re-created via this app, Country/Region field it will be automatically maintained:

1. Open the Manage Journal Entries (new version) app
2. Open the document for which the error was received
3. Go to Entry View Line item, click on Edit
4. Click on the Edit QR IBAN
5. Note down the Bank data (QR IBAN and QR reference) as it will be deleted and it is required to re-create the QR-IBAN
6. Click on Delete and confirm
7. Use the Create QR-IBAN button to create it again

As an alternative to this process, it is also possible to assign SAP_FIN_BC_AR_BOE_PC to an user so it have access to app Change Journal Entries. From that app, The Country/Region field can be updated.

Once Country/Region field has a value, execute the clearing from Clear Outgoing Payments again.

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