3625086 - Change Status to Failed Action for a Concur Expense Report in SAP Business ByDesign Doesn't Have Any Effect

The action Change Status to Failed done for a Concur Expense Report in SAP Business ByDesign which has status In Process doesn't have any effect. The expense report remains In Process.

SAP Business ByDesign

1. Go to the General Ledger work center.
2. Go to the Expense Reports view.
3. Find Report Key ABC, with Status In Process and Acknowledgment Status Acknowledgment Sent.
4. Click Change Status to Failed.
5. Notice the message 'Your entries have been saved', but the Report Key remains with Status In Process and Acknowledgment Status Acknowledgment Sent.

ABC is the Report Key.

The Change Status to Failed action is not working for Report Key ABC because the source document for this expense report has been marked as Irrelevant in General Ledger work center, Source Documents view.

To have Report Key ABC changed to Posting Failed status, open a case to SAP Support informing the Report Key (ABC) and providing approval for such change.

The change to Posting Failed status will be done via backend system.

change status to failed; irrelevant; expense report , KBA , AP-FMD-EER , Business ByDesign: External Expense Report , How To