SAP Knowledge Base Article - Public

3625109 - Screen Reader Announces Incorrect States for Expand/Collapse in Legacy View of Performance Forms

Symptom

When using a screen reader with the legacy view of performance forms, selecting a collapsed goal or competency is announced as <goal/competency> button Expand and selecting an expanded goal or competency is announced as Collapse.

Collapsed goal:

Expanded goal:

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Log into SuccessFactors with a screen reader
  2. In the module picker, select Performance
  3. Select a performance form
  4. Navigate to the Goal or Competency section and select a goal that can expand
  5. When the goal or competency is collapsed, the screen reader announces it as <goal/competency> button Expand. After selecting Enter to expand the goal or competency, the screen reader announces Collapse

Cause

This is a known issue.

Resolution

The fix for this issue is planned to be deployed with the patch 2505p13. For patch timelines, please review SAP SuccessFactors - Patch Details.

Workaround

No workaround is available.

See Also

Keywords

screen reader, accordion buttons, accessibility, Success Factors, performance management, form features, WCAG, a11y, PMU-25336, PTCH-47399 , KBA , LOD-SF-PM-ACC , SuccessFactors Performance Management Accessibility , LOD-SF-PM-GM , Goals in PM Form , LOD-SF-PM-FAM , Competencies Behaviors Families and Roles , LOD-SF-PM-FRM , Forms & Templates , Known Error

Product

SAP SuccessFactors Performance & Goals all versions