SAP Knowledge Base Article - Public

3625156 - SAC Story Schedule based on Live Direct+SSO+Advanced Features not working

Symptom

Schedules of Stories based on Live Direct + Advanced Features + SSO fail with following error message:

  • "We couldn't connect to the live data source." 

Environment

SAP Analytics Cloud

Reproducing the Issue

  1. Open SAC.
  2. Open report based on Live Direct+SSO+Advanced Features for Scheduling
  3. Schedule it.
  4. Wait for the error.

Additional Tests:

TEST 1 (FAIL): Using Scheduling parameter at story with Direct + Advanced Features setup

  • <Tenant URL>/sap/fpa/ui/app.html?isSch=true#/story2&/s2/<STORY ID>/?mode=view
  • 404 Not Found Error message

TEST 2 (SUCCESS): Test Tunnel Connection 

  • created connection (pointing to same host:port from Adv.Feat setup)
  • created model
  • created story (added simple chart)
  • schedule of story based on tunnel+sso works fine

TEST 3 (SUCCESS): Using Scheduling parameter at story with Tunnel+SSO

  • <Tenant URL>/sap/fpa/ui/app.html?isSch=true#/story2&/s2/<STORY ID>/?mode=view

Resolution

This issue was fixed at at 2025-06-29. 

If you are still experiencing similar errors, please raise a case under LOD-ANA-LDC-HAN component.

Keywords

SAC, scheduling, error, direct, tunnel, advanced, features, sso. , KBA , LOD-ANA-LDC-HAN , SAC Live Data Connection HANA , Problem

Product

SAP Analytics Cloud 1.0

Attachments

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