3625186 - Discrepancy in Time Account Payout Balance due to Rounding Behavior in SAP Successfactors Time Tracking

• When processing a payout, the amount on payout UI is less than the amount showing in the.  
  • For instance
    • In the payout screen, the maximum balance available for payout is displayed as 25 minutes, while the actual balance available is 26 minutes.
    • The system does not pay out the remaining 1 minute, leaving it as a residual balance.

• Employee Central Time Off
• Payouts - Self Service, Admin, Termination

1. Process a payout for an employee's vacation account.
2. Ensure the account balance before payout is X amount (eg. 26 minutes.)
3. Observe that only X-1 (eg. 25 minutes )are processed for payout.
4. Verify that the remaining balance of 1 (eg. 1 minute) is still displayed in the account.

• The discrepancy is due to rounding behavior in the system.
• When creating accruals, the system uses rounding up/down mechanisms, which result in residual values.
• These residual values are stored in the system but are not paid out unless explicitly adjusted.

1. **Manual Adjustment**:

• Use the "Manage Data" feature or export the data to check the true account balance.
• Identify the excess amount (e.g., 0.00333, which is rounded to 1 minute in the user interface).
• Use the Manual Adjustment feature to remove the excess value, resetting the displayed balance to 0.

1. **Implement Rounding on Payouts**:

• Adjust the payout process to include rounding, ensuring consistency with the accrual rounding mechanism.

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