3625210 - Users Unable to View Manually Sent Emails in Correspondence Portlet within New Applicant Workbench - Recruiting Management

Users added to a job requisition are unable to view emails sent to candidates manually by other users in the Correspondence portlet within the application in the New Applicant Workbench.

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SAP SuccessFactors Recruiting Management

1. Navigate to the Job Requisition.
2. Ensure you are using the New Workbench to view the application.
3. Go to the Activity tab and locate the email correspondence.
4. Attempt to view emails sent manually by other users.
5. Observe that the emails are not visible, while system-generated emails are accessible.

Currently, this issue is under investigation by the Engineering and Product Management teams. 

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Correspondence Portlet, New Applicant Workbench, Email Visibility, System-Generated Emails, Manual Emails , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Product Enhancement