Symptom
The clearing text does not appear in the generated journal entry when posting a partial payment in the "Post Incoming Payments" app.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Navigate to the "Post Incoming Payments" app.
- Enter the mandatory fields including the 'Clearing Text'.
- Select an open item and enter a partial amount in the "Allocated Amount" field.
- The item text is empty after simulating.
Cause
The 'Clearing Text' field only applies to fully amount payments.
Resolution
Only when the open item is fully cleared, the content in the clearing text can be displayed in the item text of the generated journal entry.
Keywords
Clearing Text, Post Incoming Payments, Allocated Amount, Partial Payment, Full Amount, Item Text , KBA , FI-FIO-AP-TRA-2CL , Transaction Apps: Public Cloud , FI-FIO-AR-TRA-2CL , Transaction Apps: Public Cloud , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public