SAP Knowledge Base Article - Public

3625312 - The clearing text does not appear in the journal entry after using the Post Incoming Payments app - SAP S/4HANA Cloud Public Edition

Symptom

The clearing text does not appear in the generated journal entry when posting a partial payment in the "Post Incoming Payments" app.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Navigate to the "Post Incoming Payments" app.
  2. Enter the mandatory fields including the 'Clearing Text'.
  3. Select an open item and enter a partial amount in the "Allocated Amount" field.
  4. The item text is empty after simulating.

Cause

The 'Clearing Text' field only applies to fully amount payments.

Resolution

Only when the open item is fully cleared, the content in the clearing text can be displayed in the item text of the generated journal entry.

Keywords

Clearing Text, Post Incoming Payments, Allocated Amount, Partial Payment, Full Amount, Item Text , KBA , FI-FIO-AP-TRA-2CL , Transaction Apps: Public Cloud , FI-FIO-AR-TRA-2CL , Transaction Apps: Public Cloud , Problem

Product

SAP S/4HANA Cloud Public Edition all versions