SAP Knowledge Base Article - Public

3625332 - There is no data in app "Create Cancellation Outbound Files - China"

Symptom

A billing document was processed, and the outbound file was created using the app "Create Outbound Files - China." Subsequently, the app "Upload Inbound Files - China" was used to load the file from Golden Tax. However, when attempting to use the app "Create Cancellation Outbound Files - China (APP_IDGT)" to cancel the invoice, no record was found that could be canceled.

Environment

    SAP S/4HANA Cloud Public Edition.

    Reproducing the Issue

    1. Open the app "Create Cancellation Outbound Files - China".
    2. Fill out the parameters.
    3. Execute but no data is displayed. 

    Cause

    The tax invoice key corresponds to the Aisino Excel File.

    Resolution

    Currently, cancellation is only supported for TXT format files. If the tax invoice key corresponds to an Aisino Excel File, it cannot be found.

    Additionally, there are other requirements for cancellation, such as the invoice needing to be the paper invoice.

    Keywords

    create cancellation outbound files, tax invoice key, TXT format, Aisino excel file, paper invoices, cancellation process , KBA , FI-LOC-GTI-CN , China , Problem

    Product

    SAP S/4HANA Cloud Public Edition all versions