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3625363 - Error "SOAP:1023" when accessing SM21 system log

Symptom

Error message: "SOAP:1023 - SRT: Processing error in Internet Communication Framework: IcmIConnStartClientSsl: IcmCreateCredHandle" when attempting to access system logs using SM21.


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Environment

  • SAP NetWeaver ABAP                                        
  • SAP NetWeaver Application Server for SAP S/4HANA    
  • ABAP PLATFORM - Application Server ABAP

Product

ABAP platform all versions ; SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions

Keywords

SOAP:1023, SM21, system log, instance not reached, Secure Internal Server Communication, CommonCryptoLib, ssl/ssl_lib, ssf/ssfapi_lib, sec/libsapsecu. , KBA , BC-CCM-MON-SLG , SAP System Log , Problem

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