SAP Knowledge Base Article - Public

3625419 - Restriction Rule My Organizational Unit Does not work when using Sales Office

Symptom

When a Business Role has the restriction rule My Organizational Unit assigned to a particular object, filling in the Sales Office on the object does not allow the user access.

Environment

SAP Sales Cloud Version 2

Cause

Sales Office is not included in this restriction rule, only Sales Organisation and Sales Unit.

Resolution

This is the expected behaviour of the system.

Keywords

sales office, my organizational unit , KBA , CEC-CRM-CQP , Sales Quote for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0