3625572 - Relationships Still Visible Despite Being Hidden in Settings

After hiding certain Relationships, they are still visible in the dropdown in Accounts.

SAP Sales Cloud Version 2

Occasionally the UI will not update correctly and the hidden Relationships will still be shown.

Perform a dummy change in the Relationship settings:

1. Go to Settings -> Business Partners
2. Open Relationship settings
3. On the relevant Relationship, check the Visible checkbox and then unchecked it once more
4. Refresh the browser

The correct settings should now be visible in the UI.

If the issue persists after performing the dummy change, kindly open a case with SAP Product Support.

relationship, relationship visible , KBA , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , Problem