3625597 - Error while selecting Spot Bonus after an employee is terminated in the latest people profile without refreshing the page -1H 2025

In the latest people profile, if a user is terminated and then you proceed to navigate to compensation without refreshing the page, clicking on the spot bonus (pencil icon) triggers an application error.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

• SAP SuccessFactors Employee Profile - People Profile
• SAP SuccessFactors Employee Central - Compensation Information

1. Go to profile " AAA ".
2. Terminate the employee (All Action>terminate).
3. Click Save.
4. Don't refresh the page, In the same page you terminate the employee, go directly to spot bonus portlet.
5. Select Compensation.
6. Click on pencil icon in the Spot Bonus.
7. Getting the below error.

1. Product Engineering is investigating a solution.
2. Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

1H 2025, 2505, KI2505, INC13542707, Latest People Profile, Compensation Information, spot bonus, Error, Termination, refreshing, refresh, fingerprint=7f1f528156c0d48bdd79b1f6897cd383df8e8e40,  An application error occurred. Please try again later, or notify support, with the error information of errorId, the version information from the current screen) if the issue keeps occurring , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , LOD-SF-EC-TER , Termination Details , Problem