Symptom
When attempting to generate or preview documents in Document Builder, the error message "The Office control is not responding. Possibly the plug-in of the browser is deactivated or not installed." is displayed.
Read more...
Environment
SAP Document Builder
Product
SAP Document Builder all versions
Keywords
office control, document builder, error message, plug-in deactivated, plug-in not installed, NEW_BROWSER_MODE, configuration parameter, document preview, document generation, SAP Note 3045329, KBA 3512060, replacement for office control. , KBA , CA-GTF-DOB , Document Builder , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview