Symptom
When attempting to generate or preview documents in Document Builder, the error message "The Office control is not responding. Possibly the plug-in of the browser is deactivated or not installed." is displayed.
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Environment
SAP Document Builder
Product
SAP Document Builder all versions
Keywords
office control, document builder, error message, plug-in deactivated, plug-in not installed, NEW_BROWSER_MODE, configuration parameter, document preview, document generation, SAP Note 3045329, KBA 3512060, replacement for office control. , KBA , CA-GTF-DOB , Document Builder , Problem
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