3625714 - Email notification for forwarded payment batch in SAP S/4HANA Cloud Public Edition

• The normal payment batch process triggers an email notification for the recipient.
• When forwarding the payment batch to another recipient, the email notification is not triggered.

SAP S/4HANA Cloud Public Edition

1. Log in to the SAP S/4HANA Cloud system.
2. Process a payment batch and observe that the email notification is triggered for the recipient.
3. Forward the payment batch to another recipient (e.g., TEST_Approver).
4. Observe that no email notification is triggered for the forwarded recipient.

1. Go to the "Manage Email Templates" app in SAP S/4HANA Cloud.
2. Locate the pre-delivered email template named "SWF_CRT_NOTIFY_RECIPIENTS" under the relevant section.
3. Select the template and click the "Copy" button.
4. In the pop-up box, name the copied template as "YY1_78500015_CRT_ALL".
5. Press the "Copy" button to create the custom template.
6. The copied template will appear under the "Custom" tab.
7. Retest the scenario for forwarding the payment approval to verify if the email notification is triggered.

Refer to: email notifications for payment approvals in SAP S/4HANA Cloud

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