Symptom
- For a given user, it is perceived that there is a X number of work items in their inbox at SBWP on a given date.
- Checking in SWI5 for the Work Center that the user belongs to and the same time period, the amount of Work Items to Be Completed differs (shows a Y number).
- This KBA aims to clarify this discrepancy.
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Environment
- SAP Business Workflow
- SAP NetWeaver
- SAP Web Application Server for SAP S/4 HANA
- ABAP PLATFORM - Application Server ABAP
Product
ABAP platform all versions ; SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions
Keywords
WF_GDPR, SWF_WORKFLOW, WFMSTD, workitem, work items, idoc discrepancy, so01, swi5, sap erp, business workflow, idoc status 51, work center, user id, idoc quantity mismatch, transaction code comparison, custom task, logical deletion, cancel work item, idoc filtering, sap workflow , KBA , BC-BMT-WFM , Business Workflow , How To
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