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3625737 - Error in workflow processing: Approvers determined are restricted agents and have been excluded

Symptom

The exclusion functionality in the flexible workflow, which excludes the creator of a purchase order, has been used. 
If this happens to be the same as the approver's, the workflow will go into error. When the user who created the purchase order is also one of the approvers, an error appears, and the workflow goes to error. 


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Environment

  • SAP S/4HANA 1610
  • SAP S/4HANA 1709
  • SAP S/4HANA 1809
  • SAP S/4HANA 1909
  • SAP S/4HANA 2020
  • SAP S/4HANA 2021
  • SAP Fiori

Product

SAP Fiori all versions ; SAP S/4HANA 1610 ; SAP S/4HANA 1709 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021

Keywords

approvers excluded error, APPL_MM_PUR_PO093, SWF_FLEX_RUN046, no agent determined, restricted agents, workflow configuration, Excluded Restricted Agents, Exclude Purchase Order Creator, No agent determined (rule id ''), Approvers determined are restricted agents, and have been excluded , KBA , MM-PUR-PO-WFL , Purchase Order Workflow , MM-FIO-PUR-PO-WFL , Purchase Order Workflow , Problem

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