3625888 - Error: 'blobName' can not be set to null

Symptom

Encounter error "'blobName' can not be set to null." during media conversion with below exception:

"message": "Failed to convert container 'MediaContainerModel (32152876515378@0)' for format '8796093546547'.",
"thrown":
{
"commonElementCount": 0,
"localizedMessage": "Failed to convert container ***** to format *****.",
"message": "Failed to convert container ***** to format *****.",
"name": "de.hybris.platform.servicelayer.exceptions.ModelNotFoundException",
"cause":
{
"commonElementCount": 9,
"localizedMessage": "java.lang.NullPointerException: 'blobName' can not be set to null.",
"message": "java.lang.NullPointerException: 'blobName' can not be set to null.",
"name": "de.hybris.platform.mediaconversion.conversion.MediaConversionException",
"cause":
{
"commonElementCount": 9,
"localizedMessage": "'blobName' can not be set to null.",
"message": "'blobName' can not be set to null.",
"name": "java.lang.NullPointerException",
"extendedStackTrace": [
{
"class": "com.azure.storage.blob.specialized.BlobAsyncClientBase",
"method": "<init>",
"file": "BlobAsyncClientBase.java",
"line": 232,
"exact": false,
"location": "azure-storage-blob-12.29.0.jar",
"version": "12.29.0"
},
{
"class": "com.azure.storage.blob.specialized.BlobAsyncClientBase",
"method": "<init>",
"file": "BlobAsyncClientBase.java",
"line": 204,
"exact": false,
"location": "azure-storage-blob-12.29.0.jar",
"version": "12.29.0"
},
{
"class": "com.azure.storage.blob.BlobAsyncClient",
"method": "<init>",
"file": "BlobAsyncClient.java",
"line": 155,
"exact": false,
"location": "azure-storage-blob-12.29.0.jar",
"version": "12.29.0"
},
{
"class": "com.azure.storage.blob.BlobContainerClient",
"method": "getBlobClient",
"file": "BlobContainerClient.java",
"line": 188,
"exact": false,
"location": "azure-storage-blob-12.29.0.jar",
"version": "12.29.0"
},
{
"class": "com.azure.storage.blob.BlobContainerClient",
"method": "getBlobClient",
"file": "BlobContainerClient.java",
"line": 166,
"exact": false,
"location": "azure-storage-blob-12.29.0.jar",
"version": "12.29.0"
},
{
"class": "de.hybris.platform.cloud.storage.service.impl.DefaultAzureStorageService",
"method": "getSasMediaUrl",
"file": "DefaultAzureStorageService.java",
"line": 189,
"exact": false,
"location": "cloudstorageserver.jar",
"version": "?"
},
{
"class": "com.hybris.cloud.strategy.RemoteImageMagickMediaConversionStrategy",
"method": "buildRequest",
"file": "RemoteImageMagickMediaConversionStrategy.java",
"line": 163,
"exact": false,
"location": "cloudmediaconversionserver.jar",
"version": "?"
},
{
"class": "com.hybris.cloud.strategy.RemoteImageMagickMediaConversionStrategy",
"method": "performConversion",
"file": "RemoteImageMagickMediaConversionStrategy.java",
"line": 134,
"exact": false,
"location": "cloudmediaconversionserver.jar",
"version": "?"
},
{
"class": "com.hybris.cloud.strategy.RemoteImageMagickMediaConversionStrategy",
"method": "convert",
"file": "RemoteImageMagickMediaConversionStrategy.java",
"line": 88,
"exact": false,
"location": "cloudmediaconversionserver.jar",
"version": "?"
},
{
"class": "de.hybris.platform.mediaconversion.conversion.DefaultMediaConversionService",
"method": "convert",
"file": "DefaultMediaConversionService.java",
"line": 457,
"exact": false,
"location": "mediaconversionserver.jar",
"version": "?"
},
{
"class": "de.hybris.platform.mediaconversion.conversion.DefaultMediaConversionService",
"method": "doConvert",
"file": "DefaultMediaConversionService.java",
"line": 437,
"exact": false,
"location": "mediaconversionserver.jar",
"version": "?"
},
{
"class": "de.hybris.platform.mediaconversion.conversion.DefaultMediaConversionService$2",
"method": "execute",
"file": "DefaultMediaConversionService.java",
"line": 377,
"exact": false,
"location": "mediaconversionserver.jar",
"version": "?"
},
{
"class": "de.hybris.platform.tx.Transaction",
"method": "execute",
"file": "Transaction.java",
"line": 1289,
"exact": false,
"location": "coreserver.jar",
"version": "?"
},
{
"class": "de.hybris.platform.tx.Transaction",
"method": "execute",
"file": "Transaction.java",
"line": 1207,
"exact": false,
"location": "coreserver.jar",
"version": "?"
},
{
"class": "de.hybris.platform.mediaconversion.conversion.DefaultMediaConversionService",
"method": "convertInTransaction",
"file": "DefaultMediaConversionService.java",
"line": 366,
"exact": false,
"location": "mediaconversionserver.jar",
"version": "?"
},
{
"class": "de.hybris.platform.mediaconversion.conversion.DefaultMediaConversionService",
"method": "getOrConvert",
"file": "DefaultMediaConversionService.java",
"line": 312,
"exact": false,
"location": "mediaconversionserver.jar",
"version": "?"
}]
},

... ...

Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

Failed to convert container, blobName can not be set to null , KBA , CEC-SCC-PLA-PL , Platform , Problem

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