SAP Knowledge Base Article - Public

3625972 - Offboarding signature documents are not visible in offboarding dashboard - Onboarding

Symptom

Offboarding signature documents are not visible in the Offboarding Dashboard.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Proxy as the affected Hiring Manager or user.
  2. Navigate to the Offboarding Dashboard and select an offboardee.
  3. Click on Actions button.
  4. Observe that there aren't documents are displayed and no Offboarding Documents section.

Cause

This is the expected behavior.

The Offboarding Dashboard does not work the same way as the Onboarding Dashboard; the e-Signature task will not appear in the Offboarding Dashboard, and the Offboarding Documents will only be stored in the Document Management Service. 

Resolution

To view Offboarding Documents, please access to the Manage Documents.

Please make an Enhancement Request in the Customer Community for consideration, if this is an important feature/function you would like to see made in Onboarding in a future release:

Keywords

offboarding dashboard, signature documents, offboarding documents, manage documents, onboarding, offboarding 2.0, e-signature, offboarding forms, offboarding dashboard actions, document access , KBA , LOD-SF-OBX-OFP , Offboarding 2.0 , Product Enhancement

Product

SAP SuccessFactors Onboarding all versions