SAP Knowledge Base Article - Preview

3625984 - Hot folders are not being picked up for processing.

Symptom

Despite having the same configuration and deployment as other working environments, the affected environment does not process files placed in the designated hot folder directory. The files remain idle, and there are no relevant logs from AzureIntegrationTaskExecutorThread indicating any file processing activity.


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Product

SAP Commerce Cloud all versions

Keywords

hot folders, not processing, stuck, lock, applicationresourcelock, yCloudHotfolders, HotfolderLeaderInitiator , KBA , CEC-SCC-PLA-PL , Platform , Problem

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