3626092 - Aging grid not visible in credit profile view in app manage credit accounts - SAP S/4HANA Cloud Public Edition

• The aging grid is not displayed in the Credit Profile view of the "Manage Credit Accounts" app.
• The aging grid is only visible at the Credit Segment level.

SAP S/4HANA Cloud Public Edition

1. Navigate to the "Manage Credit Accounts" app.
2. Open the Credit Profile page of a credit management customer.
3. Observe that the aging grid is not displayed in the Credit Profile view.
4. Check the Credit Segment level to confirm that the aging grid is visible there.

• The aging grid is displayed only for the main credit segment. If no main segment is configured or if the configuration is incomplete, the aging grid does not appear in the Credit Profile view.

1. Access the configuration activity "Create Credit Segments".
2. Select the checkbox labeled "Add. Contribution to Main Credit Segment".
3. Ensure that the values for Overdue Grid in Days and Due Date Grid in Days are maintained.
4. Use the job template "Recreate Payment Behavior Summary" to recreate the existing payment behavior summary. Refer to:

• SAP Help Documentation: Adapting the Aging Grid
• SAP Help Documentation: Displaying Columns Related to the Aging Grid

aging grid, credit profile, credit segment, manage credit accounts, sap s/4hana cloud public edition, credit management, overdue grid, due date grid, recreate payment behavior summary, configuration activity, main credit segment. , KBA , FIN-FSCM-CR-2CL , Credit Management (Public Cloud) , Problem