Symptom
Matrix Manager information is shown even when we don't pass information from RCM
Environment
SAP SF Onboarding
Reproducing the Issue
- Initiate onboarding of candidate from RCM
- you will see matrix manager value populated in Data review of onboardee
Cause
During rehire data review, the RCM data is directly merged with the terminated user records and displayed on the RHDR page.
Resolution
- Engineering team have confirmed that during merge there is no data validation triggered and hence if the matrix manager value is incorrect from RCM it would still display on the UI but during save it should trigger the validation error.
- The same behavior should be observed for RCM-EC Rehire scenario.
Keywords
INC12527046, Rehire, Matrix, Matrix Manager, RCM , KBA , LOD-SF-OBX-RHE , Recruit to Hire Tool , Problem
Product
SAP SuccessFactors Onboarding 2505
SAP Knowledge Base Article - Public