Symptom
When supplier invoice is received from Ariba Network and created in S/4Hana Public Cloud, there is an unnecessary second status update created for the supplier invoice.
Environment
SAP S/4Hana Cloud Public Edition
Reproducing the Issue
- Create Supplier Invoice in Ariba
- Supplier invoice is created in S/4Hana Public Cloud
- S/4Hana Public Cloud is sending the status update of the invoice twice
Cause
This is standard system behaviour.
The SOAP service incorporates a safety mechanism that may occasionally cause a status update to be transmitted twice. This infrequent behaviour is intentionally designed to mitigate the risk of losing a status update, which can occur if one of the participating systems experiences degraded performance.
The logic behind this approach is that the potential impact of a lost status update outweighs the consequences of receiving a duplicate status update.
Resolution
Standard system behaviour.
See Also
Keywords
Ariba Network, SOAP service, Supplier Invoice, Create Supplier Invoice, Status update, InvoiceStatusUpdateNotification_Out, API, MM-FIO_IV-2CL , KBA , MM-FIO-IV-2CL , Fiori UI for Invoice Verification (Public Cloud) , Problem