Symptom
- The following error occurs while scheduling the Electronic Tax Invoice Run:
Error: Cancelled manually or by the system
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Receivables work center.
- Go to the Electronic Tax Invoice Runs view.
- Select the respective Run ID and choose Schedule.
- Select Start Immediately.
- The error 'Cancelled manually or by the system' appears.
Cause
The run was created without applying any filter criteria, which resulted in a large number of documents being picked up. This led to increased processing time due to the high document volume.
Resolution
Create additional run instances for the other accounts to distribute the processing load. This approach helps limit the number of customer invoices picked up in each run, avoiding the scenario where all invoices are processed at once.
Keywords
Electronic Tax Invoice Run, Error, Cancelled manually or by the system. , KBA , SRD-FIN-ACR , Receivables , How To
Product
SAP Business ByDesign all versions
SAP Knowledge Base Article - Public