SAP Knowledge Base Article - Public

3626243 - Error "Cancelled manually or by the system" Occurs While Scheduling Electronic Tax Invoice Run

Symptom

  • The following error occurs while scheduling the Electronic Tax Invoice Run:
    Error: Cancelled manually or by the system

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Receivables work center.
  2. Go to the Electronic Tax Invoice Runs view.
  3. Select the respective Run ID and choose Schedule.
  4. Select Start Immediately. 
  5. The error 'Cancelled manually or by the system' appears.

Cause

The run was created without applying any filter criteria, which resulted in a large number of documents being picked up. This led to increased processing time due to the high document volume.

Resolution

Create additional run instances for the other accounts to distribute the processing load. This approach helps limit the number of customer invoices picked up in each run, avoiding the scenario where all invoices are processed at once.

Keywords

Electronic Tax Invoice Run, Error, Cancelled manually or by the system. , KBA , SRD-FIN-ACR , Receivables , How To

Product

SAP Business ByDesign all versions