Symptom
Below error shows up when adding route map to tenant even the route map is active in the system
"The configuration you’ve selected is not available in your tenant. Please review your selection."
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
- Go to Configuration Transport center
- Select Copy configuration
- Under Configuration Area select "Talent"
- Configuration Type as "Route map"
- Click on Go
- Select the route map to be added
- Click on "Add to new bundle"
- Provide the bundle id
- Click on create
- Error shows up
Cause
This issue happens when there is one route map's name continuously included in another route map's name.
Such as, if there are more than one route map, one route map name is 'EM_EH', and another route map name is '01_EM_EH', if we select any one route map or select both the route maps, then try to create one bundle, then there will be one error popup appear, then the route map can't added to the bundle.
Resolution
Permanent fix for this issue is planned for next release b2511/ 2H 2505. Meanwhile we can follow below workaround:
Workaround 1:
Avoid same route map name's (continuation).
Workaround 2:
If there are route map with this type relationship, such as, one is 'EM_EH', another is '01_EM_EH', then the customer can try to update one route map's name to break this special relationship. Such as, the customer can try to update the 'EM_EH' name to 'transfer_EM_EH', after transferred the route map to the target instance, then update these route map name to initial one 'EM_EH' for source instance and target instance.
Note: Updating the route map name, will change the template bind template at the same time, so no impact for the template.
For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
KI2505, PMU-25405 , 2H 2505, b2511, route map, configuration, transport center, bundle, selected, not, available, tenant, review, selection, copy, source, new, name, cannot, added, error , KBA , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , Known Error