Symptom
You have noticed a Process Communication Error (PCE) on the Document Flow of one of your Project(ABC)
Environment
SAP Business ByDesign
Reproducing the Issue
- Work Center Project Management
- Projects View
- Search, Open and View All the Project ABC
- Go to Sales Tracking Tab > Document Flow sub-tab.
To PCE is visible, click the red icon:
"Project cannot process an update sent by a Expense Report"
Cause
One of the fundamental causes could be that the unit of measure (such as kilometers) employed in one of the linked Expense Reports utilizes a unit of measure that is presently restricted within the configuration settings under Quantities and Units of Measure
Resolution
- Work Center Business Configuration
- Overview view
- Search the Configuration Element Quantities and Units of Measure
- Click View
- Click the hyperlink Create and Maintain Trading Units.
- Search the Unit KMT (Kilometer) and unblock this unit of measure.
Once this will be done the system should restart the failed messages automatically; if not, feel free to create an Case with the Project ID and this KBA as a reference.
Keywords
Project; Process Communication Error; Project cannot process an update sent by a Expense Report; Expense Report , KBA , AP-PRO , Project Processing , Problem