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3626800 - SAP SuccessFactors HCM SSL Certificate DigiCert Global Root CA change to "DigiCert TLS RSA4096 Root G5"

Symptom

  • SAP SuccessFactors HCM is switching to the "DigiCert TLS RSA4096 Root G5 Public Key Infrastructures (PKI).
  • You own a custom trust store which contains the "DigiCert Global Root G2" certificate, and you want to add the new "DigiCert TLS RSA4096 Root G5" certificate.

Note: This is applicable for KSA Migration (DC23) customers only. The required actions need to be taken any time before September 1st, 2025. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HCM Suite 2505

Keywords

Certificate,SSL,Digicert,G1,G2,G5,Root , KBA , LOD-SF-PLT-PSI , Product Security Inquiries , How To

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