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SAP Knowledge Base Article - PreviewSymptom
There is a need to differentiate the Perfect Store based on Visit type, and you cannot find a way to do this in Engagement Maps.
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Environment
SAP Cloud for Customer
Keywords
perfect store, visit type, KPIs, engagement maps, differentiation, sales visit, service visit, account assignment, target group assignment , KBA , LOD-LE-PSP , Perfect Store , Problem
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