SAP Knowledge Base Article - Public

3626879 - The dropdown for "Select primary language" field is blank on Compliance Form - Onboarding

Symptom

  • "Select primary language" dropdown is blank on compliance form.
  • The issue occurs during the "Notice for Hourly Rate Employees" process.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Access to instance as onboardee.
  2. Go to Your Onboarding Checklist tile.
  3. Select the "Notice for Hourly Rate Employees" form.
  4. Observe that the "select primary language" dropdown is blank.

Cause

  • The issue is with Picklist configuration.
  • The picklist Id is Language in the Picklist Centre, whereas the picklist Id for Compliance forms is language in Manage Data.

Resolution

  1. In the Picklist Centre, change the picklist Id from Language to language.
  2. Test the change with a new onboardee to ensure the dropdown is populated correctly.

Keywords

primary language, dropdown, blank, NY Pay Acknowledgment, compliance forms, sap successfactors onboarding, notice and acknowledgement of pay rate and payday, Language Id, configuration issue, onboarding document templates, Notice for Hourly Rate Employees, OBX, Onboarding, select primary language , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

Product

SAP SuccessFactors Onboarding all versions