SAP Knowledge Base Article - Public

3626886 - The ERP Sales Organizations mapping of is missing on the ID Mapping for Integration work center view

Symptom

On the ID Mapping for integration work center view, under Mapping of field, the ERP Sales Organizations is missing on the list.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Administrator work center.
  2. Go to the ID Mapping for Integration work center view.
  3. Open the "Edit ID Mapping for Integration" hyperlink.
  4. Under Mapping Of field, the ERP Sales Organization is missing

Cause

There is a missing scoping element "Integration with SAP ERP" on Implementation Project business configuration.

Resolution

To enable the 'ERP Sales Organization' on the UI, you need to scope

  • Do you want to replicate accounts and contacts from your cloud solution to your SAP ERP solution?
  • Do you want to replicate accounts and contacts from your SAP ERP solution to your cloud solution?

Both are located within scoping question under Integration of Business Partner Data from SAP ERP to Your Cloud Solution in the element 'Integration of Business Partner Data with SAP ERP'.

Or

  • Do you want to use an external application to determine prices for opportunities in your cloud solution?

Which can be found within Integration into Sales, Service, and Marketing Processes.

Keywords

C4C, Cloud for Customer, Mapping of, ERP Sales Organization, ID Mapping for Integration, Sales Organization, Sales, Organization. , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To

Product

SAP Cloud for Customer core applications all versions