3626961 - Temporary Work Schedule Alerts Not Triggered When Changes Are Made via Workbench

An alert rule has been assigned to the TemporaryTimeInformation object as a Post Save Rule. However, temporary time information alerts are not working as expected.

• SAP SuccessFactors Employee Central

• SAP SuccessFactors Employee Central - Time Management

1. Navigate to Administer Time Off > Work Schedule

2. Add a new Temporary Work Schedule

3. Click Save

4. Observe that Alert Notifications are not triggered

• The alert workflow is configured using user-based roles (e.g., Manager, Self) in both the Approver and CC roles.

• In such configurations, alerts will not be triggered if the "Subject User Field" is left blank in the Temporary Time Information object definition.

To ensure alerts are triggered correctly:

1. Navigate to Configure Object Definitions > Temporary Time Information

2. Set the "Subject User Field" to userId

   • Note: The field is case-sensitive. Please use exact casing (userId).

3. Create an alert rule with the following parameters:

   • Rule Scenario: Rules for MDF Based Objects

   • Purpose: Alert

   • Base Object: Temporary Time Information

   • Execute Rule Function: Trigger MDF Alert Event

This configuration ensures alerts are triggered correctly when changes are made to Temporary Work Schedules via the Workbench.

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