3627063 - The long text entered in the Create Outgoing Invoices app is not displayed in the correspondence SAP21

The long text entered in the "Create Outgoing Invoices" app is not displayed in the XML file or form of correspondence SAP21 (FI Customer Invoice).

SAP S/4HANA Cloud Public Edition

• Enter the long text when creating the customer invoice in the "Create Outgoing Invoices" app.
• Go to the "Create Correspondence" app.
• Fill in relevant fields and select correspondence SAP21 (FI Customer Invoice).
• Open the PDF preview or download the XML file.

Long texts are not supported in the SAP21 correspondence for FI Customer Invoices.

In the "Manage Journal Entries" app, navigate to the 'Notes' tab of the relevant line item, enter the note, and click Submit. 
The long text will then appear in the <to_ItemNote> field. 

For how to download correspondence document in XML in the Create Correspondence app, see the KBA 3438825 - "Create Correspondence Download XML - S/4HANA Cloud".

Long Text, Create Outgoing Invoices, SAP21, XML File, Create Correspondence, Manage Journal Entries, Notes , KBA , FI-AR-AR-CR-2CL , Correspondence (Public Cloud) , How To