SAP Knowledge Base Article - Public

3627134 - Hidden Email Information in Manage Pending Hires in SAP SuccessFactors Employee Central

Symptom

  • OnInit rule is configured to hide email information during hire process.
  • in Manage Pending Hires, for users from Onboarding 1.0, hidden Email Information is visible in the following way: 
  • For users from Onboarding 2.0, the whole Email Information section is gone.

Image/Data in this KBA is from SAP internal systems, sample data or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central - Manage Pending Hires

Reproducing the Issue

  1. The configured rule is setting the email fields' visibility to none.
  2. Go to Manage Pending Hires.
  3. Locate a user in the Onboarding 1.0 dropdown 
  4. Go to Personal Information 
  5. Email Information section is visible with the following note: "There are no visible columns in the table right now. Please select the columns you need in the table settings."
  6. Locate a user in the Onboarding (2.0) dropdown 
  7. Go to Personal Information 
  8. Email Information section is totally missing 

Cause

Expected behaviour.

Resolution

  • For Onboarding 1.0 users even though add button is visible, clicking on add button does not provide any value. 
  • Difference is only in the visuality of the UI.

Keywords

email visibility, hide email address in MPH, hide email address, onboarding, manage pending hires, sap successfactors, employee central, onboarding 2.0, email information section, hire process, rehire process, new hire , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , LOD-SF-OBX , Onboarding 2.0 , LOD-SF-EC-HIR-NEW , Add New Employee Wizard , LOD-SF-OBD , Onboarding , How To

Product

SAP SuccessFactors Employee Central all versions