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SAP Knowledge Base Article - PublicSymptom
When using a screen reader in the Lineage Chart tab, selecting an employee's card shows a popout where all icons and descriptions are announced multiple times:
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Succession Planning
Reproducing the Issue
- Log into SuccessFactors with a screen reader
- In the module picker, select Succession
- Select the Lineage Chart tab
- Locate a person's tile and select the middle area of the card
- A popout is shown with icons and descriptions which are announced multiple times
Cause
This is a known issue.
Resolution
The fix for this issue is planned to be deployed on 2H 2025 release (b2511).
For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.
Workaround
No workaround is available.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
screen reader, lineage chart, succession management, accessibility, icons announced multiple times, WCAG, a11y, SCM-21096 , KBA , LOD-SF-SCM-ACC , SuccessFactors Succession Management Accessibility , LOD-SF-SCM-ORG , Succession Org Chart , Known Error
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