Symptom
- Popups from assets.sapanalytics.cloud don't go away and persists for 1-2 minutes after opening their stories with Datasphere live data.
- After the popups go away, the Datasphere live data displays correctly in the story, however there is a popup error saying SAP Analytics Cloud cannot connect to Datasphere tenant even though live data is showing and support user has access to necessary spaces.
- The customer would like to know how they can get rid of this popup as it is clearly obstructing their story.
- The popup occurs and persists after the Datasphere user authentication.
Environment
SAP Analytics Cloud version 2025.8.13
Reproducing the Issue
- Create a story in ODE that uses data from live Datasphere.
- Create two connection in SAP Analytics Cloud that both point to the same Datasphere system.
- In the story, create two widgets that use each of these connections.
- Save the story.
- Observe that the blocked redirect url from assets.sapanalytics.cloud appears when opening the story.
Cause
Story is using two connections that point to the same Datasphere tenant. This is a limitation as of now.
Resolution
The workaround for this is to have a story pointing to a single connection to the system, not both of them.
Keywords
Datasphere, Blocked redirect, assets.sapanalytics.cloud, live datasphere data, two connections, connections , KBA , LOD-ANA-FLY , Firefly used for HANA , Problem
Product
SAP Analytics Cloud 1.0
SAP Knowledge Base Article - Public