SAP Knowledge Base Article - Preview

3627405 - When, why, and how do I reach out to my Customer Success Partner (CSP)?

Symptom

  • I want to customize the SAP Business Network UI to fit our internal needs, like hiding fields, renaming buttons, or changing layouts.
  • I also want to know what my Customer Success Partner (CSP) can help with, when to contact them, and how they are different from regular support.
  • Plus, I want to learn how to improve user adoption using AI, best practices, and webinars
     


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Product

SAP Business Network for Procurement and SAP Business Network for Supply Chain all versions

Keywords

enablement, governance, planning, alignment, escalation, optimization, training, lifecycle, realization , KBA , SBN-AN-ADM , Administration (Buyer & Supplier Account Administration) , How To

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