Symptom
It is not possible to search for inactive users using the "Initiated By" or "Requested For" filters on the My Workflow Requests Page.
Environment
SAP SuccessFactors Employee Profile -Workflow
Reproducing the Issue
- Go to My Workflow requested Page.
- Type inactive user in "Initiated By" or "Requested For" filters. There were no results.
- Unable to search with inactive user.
Cause
Expected Behavior
Resolution
- As per the EC design this is an expected system behavior.
- As this is working by design, if you require different behaviour you can create an enhancement request following the KBA 2090228 - How to submit enhancement requests for SAP SuccessFactors products.
See Also
2768638 - Manage Workflow Requests With Invalid Approvers - SAP for Me
2644903 - Handling Workflows for Terminated Employees and Approvers - Employee Central - SAP for Me
Keywords
Workflow, terminated, approver, inactive, role type, approver role, inactive approver, my workflow requests, initiated by, Requested For, Inactive user, There where no results, Terminated Approvers , KBA , LOD-SF-EC-WFL-REQ , My Pending Requests, ToDo's & Mass Approvals , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Product Enhancement