SAP Knowledge Base Article - Public

3627616 - Unable to search for inactive users using the "Initiated By" or "Requested For" filters on the My Workflow Requests Page

Symptom

It is not possible to search for inactive users using the "Initiated By" or "Requested For" filters on the My Workflow Requests Page.

Environment

SAP SuccessFactors Employee Profile -Workflow

Reproducing the Issue

  1. Go to My Workflow requested Page.
  2. Type inactive user in "Initiated By" or "Requested For" filters. There were no results.
  3. Unable to search with inactive user.

Cause

Expected Behavior

Resolution

See Also

2768638 - Manage Workflow Requests With Invalid Approvers - SAP for Me

2644903 - Handling Workflows for Terminated Employees and Approvers - Employee Central - SAP for Me

Keywords

Workflow, terminated, approver, inactive, role type, approver role, inactive approver, my workflow requests, initiated by, Requested For, Inactive user, There where no results, Terminated Approvers  , KBA , LOD-SF-EC-WFL-REQ , My Pending Requests, ToDo's & Mass Approvals , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Product Enhancement

Product

SAP SuccessFactors Employee Central 2505