SAP Knowledge Base Article - Public

3627698 - Growth Portfolio Team View Enhancements is not working for Matrix reports

Symptom

Growth Portfolio Team View Enhancements is not working for Matrix reports. The error message appears: "Unable to load data. Please try reloading the page. If the issue persists, contact your administrator."

For direct  and second-level reports the functionality works as expected.

Environment

SAP SuccessFactors Growth Portfolio

SAP SuccessFactors Talent Intelligence Hub

Reproducing the Issue

  1. Go to Growth Portfolio.
  2. Select Team View button.
  3. Click "Select People" - "Show filters".
  4. Pick up Matrix reports and try to add a matrix report to Team view.
  5. Team View page is displayed with an error message: "Unable to load data. Please try reloading the page. If the issue persists, contact your administrator."

Resolution

The issue is planned to be fixed with a patch scheduled for:

  • preview systems: July 29th 2025
  • production systems: July 31st 2025

Keywords

KI2505, Team view, select people, growth portfolio, error message, unable to load data, TIH, Talent Intelligence Hub, enhancement, direct reports, matrix reports, WSM-30516. , KBA , LOD-SF-TIH-POR , Growth Portfolio , Known Error

Product

SAP SuccessFactors Performance & Goals all versions